MUDr. Branislav Kukučka, customer
As well as a bad choice of dentist can be bad choice of window supplier can be a painful subject.
I knew Makrowin from Fero Lehocky blog, where he described in details progress of implementations of project with Makrowin on his family house and recommended them. I assumed that quality will be similar to other unnamed company, which is located closer and service will be easier. I didn’t know how wrong i was. Original company installed fixed glazing from exterior and exterior aluminium covering didn’t look good and with this type of glazing, the robber can enter to house without damaging window within a few minutes.
Windows from them are flawless and beautiful. I regret that i didn’t choose Makrowin first, because i would have all the windows from them, not just part, that had to be change.
To my complaint about the glazing, original company replied that way of glazing is their thing and customer do not have rights to decide. As an ordinary person i didn’t know that type of glazing exist, the company simply didn’t contact me and did it their way. They didn’t accept the complaint and went to court. Since those windows were not an option, i had to act quickly and order them in other company so my construction doesn’t stop. So i reached Makrowin. After meeting with Mr. Kroupa, i realised, what a huge difference in quality and service can be between similar price ranged windows manufactuers. Mr. Kroupa explained to me many important technical details, he was interested in the way of functioning of the multipurpose building, according to that he suggested solutions. He is a fair man and a professional. You rarely meet with that professional attitude, such as Makrowin directors and employees have. Their windows are flawless and beautiful. So far i regret, that i didn’t choose Makrowin first time, because i would have all windows from them, not just a part that needed to be replaced. If you’re choosing windows, don’t rush into it and meet the directors of companies you are deciding between and at the meeting with Makrowin, you will understand what i’m writing about. I wouldn’t risk other company, one dissapointment was enough. I am very satisfied with Makrowin and i don’t know what more could the other company offer me. I am expressing to you a BIG thanks for your excellent services.
MUDr. Branislav Kukučka, customer
KUK-DENT, spol. s r.o.